Common questions answered in plain English — for homeowners looking for a roofer, and contractors managing a listing.
Finding a roofer, requesting quotes, and what to expect.
Claiming a listing, leads, billing, and account help.
How we verify licenses, and what to do if something's wrong.
Yes, completely free. We're paid by contractors who list on the platform, never by homeowners searching or requesting quotes.
Browse contractors in your city on the Browse page, or submit one request through Contact and we'll match you with up to 3 licensed pros. Most homeowners hear back within 24 hours.
No. Every quote request goes to exactly one contractor — the one you picked. We don't resell or split leads across multiple businesses.
Visit the contractor's profile page and select "Write a review." Reviews are matched against confirmed job records to prevent fake reviews on either side.
Use the "Request my city" form on the Locations page or reach out through Contact. We prioritize new markets based on demand.
Visit For Roofers and submit the 5-minute claim form. We verify your license and typically approve listings within 1–2 business days.
Priority placement in search results, a featured badge, and (on Premium) multi-market coverage with a dedicated account manager. Full comparison on our Pricing page.
Log in to your contractor portal to edit your profile, services, photos, and reply to reviews directly.
Yes, any time, from your portal billing settings — no long-term contract on Featured or Premium. Your listing reverts to the free Basic tier rather than being removed.
We verify each contractor's license status directly with the issuing state authority before publishing a listing, and display current insurance status where available. We still recommend confirming directly with the contractor before signing anything.
Contact us at trust@vettedroof.com with details. We investigate complaints and can suspend or remove listings that violate our contractor terms.
From contractor subscriptions (Featured and Premium tiers) — never from selling homeowner data, and never from per-lead fees on top of what a contractor already pays.